NO REFUNDS OR CANCELLATIONS. NO EXCEPTIONS. Exchange will be allowed for store credit only. Items purchased from KATCHē are eligible for exchange or store credit within 7 days after delivery.
SALE Items are not eligible for exchange, or store credit.
Customer is responsible for return shipping.
NO CHANGES may be made once an order has been placed.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.
SWIMWEAR AND LINGERIE
May not be returned
TOPS AND DRESSES
Please be careful of makeup or deodorant on the garment as it will not be accepted.
ALL ACCESSORIES ARE FINAL SALE.
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
If you receive an item that is damaged, please contact customer service immediately.